The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Freightliner Cascadia vehicles. The upper steering pinch bolt may not have been properly tightened, possibly causing a loss of mechanical connection between the steering wheel and front wheels.
The risk
A loss of steering control increases the risk of a crash.
The fix
DTNA will notify owners, and dealers will verify that the upper steering shaft pinch bolt is properly tightened, free of charge. The recall began on October 26, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-748. Note: Owners are advised not to drive their vehicles until they have been checked.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V629000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.