The problem
KZRV, L.P. (KZRV) is recalling certain 2017-2018 KZRV Sportsmen Sportster trailers. There is insufficient clearance between the slide out support arm and the vehicle tires. While the trailer is being towed, the axle travel can allow the tire to contact the support arm.
The risk
Tire contact with the slide support arm adjustment bolt may damage the tire, increasing the risk of a crash.
The fix
KZRV will notify owners and dealers will modify the slide room support arm to provide the proper clearance, free of charge. The recall began on November 17, 2017. Owners may contact KZRV customer service at 1-800-768-4016 extensions 154 or 153. KZRV's number for this recall is KZ-2017-07.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kzrv dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V645000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.