The problem
Eldorado Mobility Inc. (Eldorado Mobility) is recalling certain 2010-2017 Amerivan vehicles. The crimp fasteners that secure the fuel line connectors may not be fully crimped, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix
Eldorado Mobility will notify owners, and dealers will replace the fuel lines, free of charge. Owners may contact Eldorado Mobility customer service at 1-800-955-9086. Note: This recall supersedes recall 16V222. The recall began on December 5, 2017. Any vehicle previously repaired under that campaign, needs to be remedied again under this campaign.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eldorado Mobility dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V649000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.