The problem
Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles equipped with a 3.3L engine, a 6-speed transmission and a column mounted shift lever. Quickly moving the shift lever from Park to Drive may cause a loss of gear indication on the instrument cluster display and a momentary selection of an unintended gear, such as Reverse or Neutral before the vehicle achieves Drive function.
The risk
Unidentified or unintended gear selection may cause the vehicle to move in a way that was not intended by the driver, increasing the risk of crash or injury.
The fix
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17S35.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V669000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.