The problem
Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles equipped with ten-speed transmissions. The pin that attaches the transmission shift linkage to the transmission may come out, preventing the transmission from responding to movement of the shift lever.
The risk
The disconnected linkage may cause the vehicle to not move forward or backward as selected by the driver with the shift lever. Additionally, despite selecting 'Park', if the parking brake is not applied, the vehicle may roll. Either scenario increases the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the roll pin with an updated part, free of charge. The recall is expected to begin December 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S36.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V671000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.