The problem
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Rockwood and Flagstaff travel trailers. The slide room arm may contact and damage the passenger side rear tire.
The risk
The damaged tire may leak air, resulting in a loss of vehicle control and increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will install a lift kit to elevate the chassis and replace any tire that has evidence of damage, free of charge. The recall began on November 30, 2017. Owners may contact Forest River customer service at 1-574-642-5164. Forest River's number 10-0588.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V677000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.