The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017 Land Rover Range Rover and Range Rover Sport vehicles. The instrument cluster (IC) may intermittently go blank.
The risk
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
The fix
Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N124.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V679000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.