The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers. The liquid propane (LP) manifold block may be mounted too close to the center shackle, allowing the shackle to hit the LP hose fitting and cause a propane leak.
The risk
A leaking LP system can increase the risk of a fire.
The fix
Heartland has notified owners, and dealers will re-locate the manifold block further from the shackle area, free of charge. The recall began on November 14, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.37.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V690000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.