BMW Suspension Recall 17V727000 (33 Vehicles)

The problem

BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 SAV, X5 M SAV, X6 SAV, and X6 M SAV vehicles. Bolts that secure the front suspension may not have been properly tightened.

The risk

Loose bolts can affect the performance of the suspension, thereby increasing the risk of a crash.

The fix

BMW will notify owners, and dealers will inspect and tighten the wishbone suspension bolts, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at 1-800-525-7417.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V727000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Recalls	Grade
2018 BMW X5	6	C
2018 BMW X5 M	1	C
2018 BMW X6	4	B
2018 BMW X6 M	3	F

Vehicle

Complaints

Recalls

Grade

Questions

Is the 17V727000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. BMW of North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 17V727000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 17V727000 announced?

BMW of North America reported it to NHTSA on November 17, 2017. Owners are usually notified by mail within about two months.

Suspension BMW recall