The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Cascadia trucks equipped with Detroit automatic transmissions. A shift lock bolt within the transmission can seize, preventing the transmission from being shifted out of gear range 7 through 12.
The risk
If the transmission cannot be shifted out of gear range 7 through 12, the engine may stall, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will inspect the transmissions and replace the transmission shift bolt, as necessary, free of charge. The recall began on February 28, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-754.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V730000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.