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Safety recall · 17V763000

Structure: hood Toyota recall

Southeast Toyota Distributors reported this recall to NHTSA on November 29, 2017. It covers about 431 vehicles across 4 model years listed below. The repair is free.

Campaign
17V763000
Reported
Nov 29, 2017
Vehicles
431
Area
Body, doors & structure

The problem

Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.

The risk

If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.

The fix

SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V763000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 17V763000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Southeast Toyota Distributors's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 17V763000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 17V763000 announced?

Southeast Toyota Distributors reported it to NHTSA on November 29, 2017. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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