The problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2016-2018 Wonder motorhomes, model W24MB. The bolts that fasten the passenger side seat pedestal may be improperly tightened.
The risk
In the event of a crash, the improperly tightened bolts may cause the passenger side seat pedestal bolts to fail, preventing the passenger from being restrained, increasing their risk of injury.
The fix
Triple E will notify owners, and dealers will correctly tighten the passenger side seat pedestal mounting bolts, free of charge. The recall began on December 18, 2017. Owners may contact Triple E customer service at 1-204-325-4361. Triple E's number for this recall is CA#8809-1.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triple E RV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V778000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.