The problem
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Forest River Cherokee travel trailers. On the affected trailers, a 14 gauge and a 12 gauge neutral wire for the 110V Air Conditioning were connected to the same lug in the 120V panel neutral bus bar.
The risk
If both wires were connected to same lug, the smaller wire may overheat and fail due to trying to handle a higher load, thereby increasing the risk of an electrical fire.
The fix
Forest River will notify owners, and dealers will relocate the subject wire to another 14 gauge terminal, as necessary, free of charge. The recall began on February 14, 2018. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 17A-0609.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.