The problem
Jayco, Inc. (Jayco) is recalling certain 2018 Eagle EA, EB, ED travel trailers. The Federal Labels and Cargo Carrying Capacity (CCC) label on these vehicles may incorrectly list the Gross Vehicle Weight Rating (GVWR) as 11,750lbs, when the actual GVWR is 11,700lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
If the GVWR is incorrect it can allow the vehicle to be overloaded, increasing the risk of a crash.
The fix
Jayco will notify owners and provide them with a corrected label, free of charge. The recall began on February 13, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901373.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V073000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.