The problem
Jayco, Inc. (Jayco) is recalling certain 2018 Eagle travel trailers, model 333BHOK. The flame on the Furrion cook top can become inverted or go out when the furnace is turned on, however, liquid propane (LP) gas will continue to flow to the burners.
The risk
LP gas flow to an unlit stove burner may result in an explosion, increasing the risk of injury.
The fix
Jayco will notify owners, and dealers will install two wood panels to prevent air from the furnace affecting the stove burners, free of charge. The recall began on February 14, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901366.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V075000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.