The problem
Forest River, Inc. (Forest River) is recalling certain 2018 Cardinal recreational trailers, models CAF3045RLLE, CAF304SR, CAF322DS and CAF392RD. These vehicles were manufactured without an emergency exit window in the rear wall of the vehicle.
The risk
Without a secondary means of escape from the vehicle, a person may be trapped inside the vehicle during an emergency, which could increase the risk of injury.
The fix
Forest River will notify owners, and dealers will install an emergency exit window, free of charge. The recall began on February 14, 2018. Owners may contact Forest River customer service at 1-574-206-7600. Forest River's number for this recall is 15-0626.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V081000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.