The problem
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2016-2018 ZX-10R and ZX-10RR (ZX1000R, ZX1000S, and ZX1000Z) motorcycles. A high impact force may cause the transmission gears to break during shifting.
The risk
If the transmission gears break it can cause a loss of control, increasing the risk of a crash.
The fix
KMC will notify owners, and dealers will replace the 2nd, 3rd, 4th output gears and the 2nd input gear, free of charge. Owners are advised to not ride their motorcycles until the repair has been performed. The recall began on February 26, 2018. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC18-01.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kawasaki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V089000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.