The problem
Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 travel trailers, models 1985, 1995, 2185, 2155, 2295, and 2375. The battery on these vehicles may move within its compartment while the vehicle is in motion, causing the door to open and allowing the battery to fall out.
The risk
If the battery falls out of the compartment with the trailer is being towed, it may become a road hazard, increasing the risk of a crash.
The fix
Lance will notify owners, and dealers will install a retrofit strap kit to keep the battery from moving, free of charge. The recall began on March 19, 2018. Owners may contact Lance customer service at 1-661-949-3322.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lance dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V091000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.