The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2014-2015 Audi S7 and 2016-2018 RS7 vehicles. The tire information label on these vehicles incorrectly lists the combined maximum weight as 1146 lbs/520 kg, when the correct combined maximum weight is actually 992 lbs/450 kg. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
If the operator were to load the vehicle based on information on the tire information label, they could overload the vehicle, increasing the risk of a crash.
The fix
Audi will notify owners, and dealers will replace the tire information label, free of charge. The recall began on March 9, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 44N9.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V096000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.