The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 XF Sportbrake vehicles. The Supplemental Restraint System (SRS) calibration may be incorrect, possibly causing the frontal air bags to deploy improperly in a low speed crash.
The risk
In the event of a crash, the driver and the front seat passenger may not be properly protected by the frontal air bags, increasing their risk of injury.
The fix
Jaguar will notify owners, and dealers will update the software for the air bag system, free of charge. The recall is expected to begin April 6, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H090.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V112000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.