The problem
Winnebago Industries, Inc (Winnebago) is recalling certain 2018-2019 Winnebago Revel vehicles. The roof luggage rack mounting brackets on these vehicles may crack, allowing the luggage rack to detach from the roof of the vehicle.
The risk
If the luggage rack detaches from the roof while driving, it can increase the risk of a crash.
The fix
Winnebago will replace the mounting brackets, along with an additional metal L bracket to assist in securing the cross members to the luggage rack rails, free of charge. The recall began on March 29, 2018. Owners may contact Winnebago customer service at 1-800-537-1885.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V132000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.