The problem
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2004-2012 Inferno and Igniter emergency vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
The risk
A wheel separation from the vehicle can increase the risk of a crash.
The fix
Ferrara will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 27, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ferrara dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V174000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.