The problem
Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2018-2019 NE8J, NJ8J, and NV8J trucks. The engine valve train adjustment screw lock nuts may not have been properly tightened manufacturing, possibly resulting in them coming loose within the engine and damaging it.
The risk
The damage to the engine may result in it shutting off and increasing the risk of a crash.
The fix
Hino will notify owners, and dealers will inspect the torque on the valve train adjustment screw lock nuts. If a nut is found missing, the engine will be replaced, free of charge. The recall began on May 18, 2018. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AA9Q0.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V178000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.