The problem
Forest River, Inc. (Forest River) is recalling certain 2017-2019 Coachment Crossfit vehicles. The Federal Placards on these vehicles incorrectly list a rear axle Gross Axle Weight Rating (GAWR) that exceeds the GAWR assigned by the chassis manufacturer.
The risk
The incorrect GAWR may cause the operator to overload the vehicle, increasing the risk of a crash.
The fix
Forest River has notified owners and provided a corrected Federal Placard, free of charge. The recall began April 25, 2018. Owners may contact Forest River customer service at 1-574-825-8590. Forest River's number for this recall is 225-0699.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V233000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.