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Safety recall · 18V242000

Equipment: recreational vehicle / trailer Kzrv recall

KZRV, L.P. reported this recall to NHTSA on April 17, 2018. It covers about 7,370 vehicles across 14 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
18V242000
Reported
Apr 17, 2018
Vehicles
7,370
Area
Equipment & accessories

The problem

KZRV, L.P. (KZRV) is recalling certain 2018-2019 KZRV Durango, Spree, Spree Escape, Connect, Sportsmen, Sidewinder, and Venom recreational trailers. The Solera Smart Arm awning may deploy while moving.

The risk

If the awning deploys while moving, there would be an increased risk of a crash.

The fix

KZRV will contact owners, and dealers will replace the awning controller. The recall began on June 15, 2018. Owners may contact KZRV customer service at 1-800-768-4016, extension 154 or 153. KZRV's number for this recall is KZ-2018-04.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Kzrv dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V242000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2018 Kzrv Connect07F
2019 Kzrv Connect05D
2018 Kzrv Durango06F
2019 Kzrv Durango13F
2018 Kzrv Sidewinder04C
2019 Kzrv Sidewinder03C
2018 Kzrv Sportsmen05F
2019 Kzrv Sportsmen26F
2018 Kzrv Spree05F
2019 Kzrv Spree02D
2018 Kzrv Spree Escape02C
2019 Kzrv Spree Escape01B
2018 Kzrv Venom06D
2019 Kzrv Venom03C

Questions

Is the 18V242000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. KZRV, L.P.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 18V242000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 18V242000 announced?

KZRV, L.P. reported it to NHTSA on April 17, 2018. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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