The problem
Altec Industries Inc. (Altec) is recalling certain 1992-2006 Digger Derrick trucks that have a specific boom pivot pin which may fail and cause the boom to move unexpectedly.
The risk
Unexpected boom movement can increase the risk of injury or death.
The fix
Altec will notify owners and instruct them to inspect the vehicle for defective pivot pins and replace any that are found, free of charge. The recall began on May 22, 2018. Owners may contact Altec customer service at 1-877-462-5832.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V255000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.