The problem
BMW of North America, LLC (BMW) is recalling certain 2010-2011 BMW 335d vehicles with diesel engines. The connection of the positive battery cable at the fuse box terminal may degrade over time, possibly resulting in an intermittent loss of electrical power.
The risk
A loss of electrical power to the vehicle can cause the vehicle to unexpectedly stall, increasing the risk of a crash.
The fix
BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on June 29, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V314000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.