The problem
BMW of North America, LLC (BMW) is recalling certain 2018 BMW M5 vehicles. In certain driving conditions, the engine control unit software may cause the fuel pump to stop.
The risk
If the fuel pump stops, the vehicle will stall, increasing the risk of a crash.
The fix
BMW will notify owners, and dealers will update the engine control unit software, free of charge. The recall began on June 25, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V323000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.