The problem
Maserati North America, Inc. (Maserati) is recalling certain 2018 Maserati Quattroporte, Ghibli, and Levante vehicles. The welds on the front sub frame may be incomplete, which can result in the welds breaking.
The risk
If the welds fracture, it can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Maserati will notify owners, and dealers will inspect the sub frame for incomplete welds, replacing the sub frame, as necessary, free of charge. The recall began on June 29, 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 369.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Maserati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V347000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.