The problem
Starcraft RV (Starcraft) is recalling certain 2019 Starcraft Telluride fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
The risk
An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.
The fix
Starcraft will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902385.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V362000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.