The problem
Forest River, Inc. (Forest River) is recalling certain 2018 Forest River Rockport, Elkhart Coach ECE4 and Glaval Bus Commute, and 2018-2019 Starcraft Bus Allstar, Allstar MVP, Senator II and Senator II MVP transit buses. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.
The risk
The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.
The fix
Forest River has notified owners, and dealers will inspect the tightness of the U-bolt, replacing or tightening the U-bolt as necessary, free of charge. The recall began June 27, 2018. Owners may contact Rockport customer service at 1-888-711-1600, Glaval customer service at 1-800-445-2825, Starcraft customer service at 1-800-348-7440, and Elkhart customer service at 1-866- 478-7652. Forest River's number for this recall is 51-0752.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Elkhart, Forest River, Glaval Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V366000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.