The problem
MORryde International, Inc. (MORryde) is recalling certain 2018 Ford E-450 chassis modified for transit bus use. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.
The risk
The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.
The fix
MORryde will notify the chassis purchasers, and dealers for those companies will inspect the tightness of the U-bolts, replacing or tightening the U-bolts as necessary, free of charge. The recall began on June 28, 2018. Owners may contact MORryde customer service at 1-574-293-1581.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V367000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.