The problem
Northwood Manufacturing, Inc. (Northwood) is recalling certain 2019 Northwood Nash 24M and Nash 29S travel trailers. The tires may rub against the shocks and cause damage to the tires.
The risk
Tire damage can result in tire failure and increase the risk of a crash.
The fix
Northwood will notify owners, and dealers will re-mount the shocks to provide clearance between the shocks and tires, free of charge. The recall began July 9, 2018. Owners may contact Northwood customer service at 1-800-766-6274. Northwood's number for this recall is 2018-001.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Northwood dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V373000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.