The problem
Altec Industries Inc. (Altec) is recalling certain 2016-2017 Altec Aerial Devices and Digger Derrick vehicles. The high voltage grounding system may be equipped with improperly sized cable connection receptacles causing the high voltage grounding system to fail.
The risk
If the grounding system fails, the user has an increased risk of injury.
The fix
Altec will notify owners, and dealers will inspect the high voltage grounding system cable ring terminal connectors and replace any that are improperly sized, free of charge. The recall began on August 6, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 686.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V379000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.