The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Thomas Built Buses Saf-T-Liner EFX transit buses. The check valve for the air brake system may not be plumbed correctly which can cause the primary air system to not be isolated from the secondary air system.
The risk
In the event of a rapid loss of air pressure in the secondary system, the incorrectly plumbed check valve can cause rapid air loss in both secondary and primary system, causing the parking brakes to activate suddenly. This will increase the risk of a crash.
The fix
DTNA will notify owners, and dealers will inspect and repair the check valve as needed, free of charge. The recall began on August 12, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-774.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V410000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.