The problem
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Civic vehicles. The manufacturing date area of the certification labels may have random characters which can affect the owner's ability to determine if a safety recall includes their vehicle.
The risk
If the owner is not able to verify if their vehicle is involved in safety recall, it can increase the risk of injury or crash.
The fix
Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began August 7, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U23.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V421000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.