The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2005-2008 Audi A4 Sedan, A4 Avant, S4 Avant and S4 Sedan, 2007-2008 RS4 Sedan, 2004 RS4 Cabriolet, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2005-2011 A6 Sedan, 2006-2011 A6 Avant, and 2007-2011 S6 Sedan vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Audi has notified owners, and dealers will replace the passenger frontal air bag with an alternate remedy part, free of charge. The recall began June 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R7. Note: This recall supersedes recalls 16V382, 17V032 and 18V004 and includes vehicles that may have had their air bag previously replaced under one of those campaigns.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V427000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.