The problem
Kovatch Mobile Equipment Corp. (KME) is recalling certain 2017 KME Predator TDA, 2016-2018 KME Predator SS TDA, and 2018 KME Predator SS Aerial emergency vehicles equipped with an aerial ladder and optional tip mounted lifting device. The lifting devices do not meet the specified load rating or safety factor.
The risk
Using the device to lift the rated load may cause the device to deform, increasing the risk of injury.
The fix
KME has notified owners, and dealers will replace the tip lifting device, free of charge. The recall began July 26, 2018. Owners may contact KME customer service at 1-800-235-3928.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kme dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V433000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.