The problem
Altec Industries Inc. (Altec) is recalling certain 2017 Altec AT40M/S, TA41-48M/S, and L42A aerial devices. The high strength pedestal and turntable fasteners may experience corrosion cracking, causing them to fail.
The risk
If enough of the fasteners fail, the pedestal and turntable may separate from the vehicle, increasing the risk of injury.
The fix
Altec will notify owners, and dealers will inspect the vehicles and replace any of the fasteners with a head marking of 3036, free of charge. The recall began August 23, 2018. Altec's number for this recall is CSN 687.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V435000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.