The problem
Jayco Inc. (Jayco) is recalling certain 2018 Jayco Octane travel trailers, models VH and VF, equipped with an optional generator. During production, the generator exhaust pipe may not have been installed, allowing the generator's exhaust to enter the trailer.
The risk
If exhaust were to enter the trailer, it can increase the risk of injury.
The fix
Jayco has notifed owners, and dealers will install any missing generator exhaust pipes, free of charge. The recall began on July 24, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901406.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V460000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.