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Safety recall · 18V480000

Service brakes: pads Ducati recall

Ducati North America reported this recall to NHTSA on July 19, 2018. It covers about 72 vehicles across 4 model years listed below. The repair is free.

Campaign
18V480000
Reported
Jul 19, 2018
Vehicles
72
Area
Brakes

The problem

Ducati North America (Ducati) is recalling certain 2018 Ducati Panigale V4, Panigale 959, Panigale 1299 FE, and Hypermotard motorcycles. The friction material on the rear brake pads may detach from the backing plate.

The risk

If the rear brake pad friction material detaches, it may lengthen the distance needed to stop the motorcycle, increasing the risk of a crash.

The fix

Ducati will notify owners, and dealers will inspect the rear brake pads. Brake pads from the affected batch will be replaced, free of charge. The recall began August 27, 2018. Owners may contact Ducati customer service at 1-888-391-5446.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V480000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 18V480000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Ducati North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 18V480000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 18V480000 announced?

Ducati North America reported it to NHTSA on July 19, 2018. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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