The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia vehicles. Over time, the pitman arms may crack and fracture.
The risk
If the pitman arm fractures there would be a loss of steering control, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will replace the pitman arms, free of charge. The recall is expected to begin October 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-784.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V522000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.