The problem
Altec Industries Inc. (Altec) is recalling certain 2008-2018 Aerial Devices equipped with aluminum work platforms. The platform mounting holes may fail, causing the platform to move unexpectedly.
The risk
If the platform moves unexpectedly, it can increase the risk of injury.
The fix
Altec will notify owners, and dealers will install a bracket reinforcing kit, free of charge. The recall is expected to begin October 17, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 689.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V552000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.