The problem
Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante vehicles. The leveling system hydraulic hoses may become damaged due to their location, resulting in a hydraulic fluid leak.
The risk
The leaking hydraulic fluid leak may spray onto the exhaust system, increasing the risk of a fire.
The fix
Jayco will notify owners, and dealers will inspect the location of hoses and replace any damaged hoses, free of charge. The recall began September 13, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903407.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V570000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.