The problem
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2017-2019 Ferrara Inferno, Igniter, Cinder, Ultra, and Intruder emergency vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
The fix
Ferrara will notify owners, and dealers will replace the brake lights, free of charge. The recall began November 1, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ferrara dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V613000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.