The problem
Forest River, Inc. (Forest River) is recalling certain 2019 Forest River Flagstaff and Rockwood recreational trailers. The brake mounting flanges on the torsion axles may be incorrectly oriented, which can result in premature brake failure.
The risk
Premature brake failure can increase the risk of a crash.
The fix
Forest River has notified owners, and dealers will replace the axles or hubs, free of charge. The recall began on October 12, 2018. Owners may contact Forest River customer service at 1-574-642-2640 or Dexter customer service at 1-574-295-7888.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V678000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.