The problem
BMW of North America, LLC (BMW) is recalling certain 2019 BMW X6 sDrive35i, X6 xDrive35i, X6 xDrive50i and X6M vehicles. The rear upper control arm pivot bolts may have been improperly hardened, possibly causing the rear upper control arms to break.
The risk
If a rear upper control arm breaks, it can affect vehicle handling and control, increasing the risk of a crash.
The fix
All affected vehicles remain on dealer lots, therefore owner letters will not be mailed. BMW dealers will replace both rear upper control arms, free of charge. The recall began September 21, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V680000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.