The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Thomas Built school buses Saf-T-Liner C2, Saf-T-Liner HDX and Saf-T-Liner EFX school buses. The brake caliper mounting bolts may have been insufficiently tightened.
The risk
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
The fix
DTNA has notified owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V702000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.