The problem
Altec Industries Inc. (Altec) is recalling certain 2014-2018 Altec AC40-152S Cranes. On the affected cranes, the electronic Load Moment and Area Protection (LMAP) screen may display incorrect load chart values.
The risk
Using an incorrect chart value could lead to unit instability or loss of load control, increasing the risk of injury.
The fix
Altec will notify owners, and dealers will update the LMAP software, as necessary, free of charge. The recall is expected to begin on December 4, 2018. Owners may contact Altec at 1-205-991-7733. Altec's number for this recall is CSN 696.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V708000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.