The problem
Gulf Stream Coach, Inc. (Gulf Stream) is recalling certain 2018-2019 Gulf Stream Conquest and B Touring Cruiser motorhomes. These vehicles have an auxiliary solar charging port circuit that is not fused.
The risk
If solar panels are connected and they exceed the amperage capacity of the circuit, the unprotected circuit can increase the risk of a fire.
The fix
Gulf Stream will notify owners, and dealers will install circuit protection, free of charge. The recall began November 15, 2018. Owners may contact Gulf Stream customer service at 1-800-482-6456, extension 5208. Gulf Stream's number for this recall is 10112018.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gulf Stream dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V714000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.